Daniel returned his call immediately

I was at my car dealer for service and did not have my new insurance card for getting a loaner car; it was not important so I did not wish to have the dealer call your company and create work on the weekend for someone but before I was able to say that the car service manager called your office to ask for a new card. Daniel returned his call immediately and had the form sent over right away. Thanks so much, very unexpected service, which enabled me to get a loaner car and not have to sit for 3 hours at the dealer. Thank you Daniel!